Return Policy

At Royalties, we want you to feel confident in every purchase. If you’re not completely satisfied, we’re here to help.

1. Return Eligibility

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it
  • Be in its original packaging
  • Include all original accessories (if applicable)
  • Have proof of purchase (order confirmation or receipt)

We reserve the right to reject returns that do not meet these conditions.

2. Return Timeframe

You may request a return within 5-8 days of receiving your order.

  • Return requests made after this period may not be accepted
  • To initiate a return, please contact us at 
    royaltiesstore3@gmail.com

3. Refund Process

Once your return is received and inspected:

  • We will notify you of the approval or rejection of your refund
  • If approved, your refund will be processed to your original payment method

Refund Timing:

  • Refunds are typically processed within 3-5 business day
  • The time it takes for the refund to reflect in your account may vary depending on your payment provider

4. Exchanges

We offer exchanges for eligible items.

  • Exchanges are subject to product availability
  • If you would like to exchange an item, please contact us at
    royaltiesstore3@gmail.com

In some cases, we may recommend placing a new order and returning the original item for faster processing.

5. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item:

  • Please contact us within 24hrs of delivery
  • Include photos or videos as proof of the issue

We will arrange a replacement or full refund at no additional cost to you.

6. Non-Returnable Items

The following items may not be eligible for return:

  • Items marked as final sale
  • Used or damaged items not due to our error
  • Personal care items (if opened or used)
  • Gift cards (if applicable)

7. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect
  • Shipping charges are non-refundable unless the return is due to our error

We recommend using a trackable shipping method, as we are not responsible for lost return shipments.

8. Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your payment provider, as processing times may vary
  • If the issue persists, contact us at
    royaltiesstore3@gmail.com

9. Contact Information

For any questions regarding returns or refunds, please contact us:

  • Email: royaltiesstore3@gmail.com
  • Store Name: Royalties.store